Healthwatch Oldham and Healthwatch Rochdale completed a joint Enter and View at Royal Oldham Hospital Postnatal Ward.
The visit was an unannounced visit, although the Director of Midwifery was notified the enter and view representatives would be carrying out the enter and view and given a two week timeframe of when they could be visiting.
As part of an Enter and View visit Healthwatch:
- Collects the views and lived experiences of people at the point of
service delivery (users, carers, relatives and staff). - Observe the nature and quality of services being delivered.
- Write up a report which includes recommendations whilst also
highlighting good practice. - Share findings and reports with providers, regulators, local authority,
NHS commissioners and quality assurers, the public, Healthwatch
England and other relevant partners. - Use insights and recommendations to shape health & care decisions
that are being made locally.
Download the Report here: