Healthwatch Rochdale completed an Enter & View visit to Rochdale Infirmary Outpatients in February 2023.
They have published a report with their findings and recommendations after carrying out an Enter and View visit at Rochdale Infirmary Outpatients department.
The visit was the first Enter and View carried out in the Rochdale borough since the Covid 19 pandemic.
The visit was a planned visit and Rochdale Infirmary management and staff worked in partnership with Healthwatch Rochdale to ensure a smooth and effective visit.
Following the visit Healthwatch Rochdale made seven recommendations for improvement and received a response and action plan from Rochdale Infirmary management within the statutory time frame.
The visit to Rochdale Infirmary is part of an ongoing planned series of visits to discover what individuals and their families think about the health and social services that are provided and share examples of good working practice by:
- Observing and identifying best practice in the provision of care for individuals requiring social care or nursing care
- Observing individuals and relatives engaging with the staff and their surroundings
- Capturing the experiences of individuals and relatives
- Write up a report which includes recommendations whilst also
highlighting good practice. - Share findings and reports with providers, regulators, local authority,
NHS commissioners and quality assurers, the public, Healthwatch
England and other relevant partners.
Download the Report here: