GP Access 2023 Snapshot Report
This report, produced by Healthwatch Bolton, provides an overview of public feedback on access to GP services in Bolton, focusing on the challenges faced by patients during September and October 2023.
The report highlights ongoing issues with phone systems, appointment availability, and patient dissatisfaction with long wait times. It also addresses difficulties with digital platforms and concerns about communication within GP practices.
Based on the feedback, this report offers recommendations for improving access and patient experience at local GP surgeries, contributing to the ongoing efforts to enhance primary care services in Bolton.
Download the Report here:
GP Access Report: November 2023 – March 2024
The second part of this report, produced by Healthwatch Bolton, captures the experiences of local residents regarding access to GP services in Bolton between November 2023 and March 2024.
The findings reveal ongoing difficulties with phone access, securing timely appointments, and disparities between GP practices.
The report highlights patient concerns about communication issues, long wait times, and the lack of available appointments. The findings underscores the need for improvements in GP access and service delivery across Bolton.
Download the Report here: