Healthwatch in Greater Manchester today announces a leadership transition as it prepares for the next phase of its work to champion the voices of people and communities across the region. As the Integrated Care Board (ICB) enters a new stage in its development, the Network is taking this natural moment to refresh and evolve the model through which public and patient voice is embedded in system decision making.
Over the past three years, the Network has benefitted from the leadership of its current Chair, Heather Etheridge, and its current Chief Coordinating Officer, Danielle Ruane, throughout the initial ICB contract period. Their contribution has helped establish strong foundations for how lived experience informs oversight, improvement and commissioning across Greater Manchester.
During this time, we are incredibly proud of what has been achieved in strengthening the voice of the public across Greater Manchester. By embedding Healthwatch insight into ICB quality assurance, we’ve ensured real experiences drive decisions that improve care. Our Greater Manchester Lived Experience reporting is uniting voices across the region, creating a powerful foundation for change.
From shaping mental health support for young people to amplifying women’s menopause experiences and improving urgent care, these projects are already influencing system priorities. With our upcoming Prostate Cancer report tackling inequalities and early diagnosis, we’re building a future where lived experience is the catalyst for better health outcomes for all. Crucially, the voices of over 100,000 Greater Manchester residents have been heard at a regional level, helping shape conversations, decisions, and improvements across the health and care system.
As the ICB and wider system continue to evolve, the Network remains committed to co-designing the next phase of public and patient voice with system leaders. We welcome the continued commitment from Mayor Andy Burnham, Chair of GM ICB Sir Richard Leese, and the ICB leadership in supporting the development of a strengthened, future-focused approach to public voice and engagement.
To support this next chapter, Heather and Danielle will continue in their roles until March 2026, at which point both will step down. This timeframe allows for a smooth and well supported transition while giving the system and the Healthwatch Network the space to shape a refreshed model that meets the ambitions of a changing environment and builds on the strong foundations already created.
The Network extends heartfelt thanks to all colleagues, volunteers, partners, and members of the public whose contributions have enabled such progress and strengthened the voice of communities across Greater Manchester.
On behalf of the Healthwatch in Greater Manchester Network